FAQ

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Q: Are you a factory?
A: Yanling Nail is an original factory with OEM/ODM services. We are located in Guangzhou, China. You are warmly welcome to visit our factory.

Q: What is the Minimum Order Quantity (MOQ)?
A: For our stock colors, we do not require a minimum quantity; for example, E series 1 pcs is available.

Q: What kind of product certificates do you have?
A: Our product certificates include GMPC-ISO22716, SGS, MSDS, CPSR, PIF for CPNP registration, etc. We can meet most national standards and assist you in providing the documents and certificates you need for your products.

Q: What are the features of your products?
A: Our gel polish is totally 100% Heam Free, TPO Free Gel Nail Polish. and for top coat, it is very shining lasting more than 30 days.

Q: How can I get free samples?
A: Just contact us, Free samples can be sent to you to test the quality.

Q: What’s the lead time and shipping time?
A: For sample orders, 1-3 days are needed; for general large orders (less than 20,000 bottles of gel polish), 15-25 days are needed. Our shipping time depends on the way you choose. For both the ship and railway, it is 35-40 days, and 7-10 days by air. We recommend shipping by express FedEx, DHL, TNT, etc., which is a little expensive but fast and safe for UV gel products.

Q: How about the after-sale service?
A: Our after-sales service is one of the best in the industry. If you have any questions about the product, our salesman will respond to you within 24 hours.

Q: Does your company participate in the exhibition?
A: Yes. We participate in domestic and international exhibitions every year. Such as COSMOPROF NORTH AMERICA, INTERCHARM RUSSIAN, INTERCHARM UKRAINE, COSME TOKYO, MEXICO EXPO BEAUTY SHOW, CIBE, HK COSMOPROF, BOLOGNA COSMOPROF, etc.

 

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